Watch Video | Download Poster | View Article Wait, WHAT? That’s right, says HAI board Chair Jeff Smith. Tune in to this month’s Spotlight on Safety (SOS) to learn more about this bold claim that might have some of you scratching your head. Jeff delivers his brief but powerful message in the SOS video as well as his companion article. Tell us about a time when you said no to a flight, why, and what happened next, at safety@rotor.org. SOS Poster Download Poster Article