Watch Video | Download Poster | View Article In this HAI Spotlight on Safety, Chairman of the HAI Board of Directors Randy Rowles explains the importance of building safety intelligence and developing a transparent, nonpunitive safety management system (SMS) to elevate safety in our industry. Watch this video to learn about the critical elements of a reporting system and what happens when you don’t have one, as well as information about HAI’s new SMS Program. SOS Poster Download Poster Article