VAI Member Spotlight: Henchman, Australia

September 24, 2024

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Tool manufacturer offers custom kits for aviation maintenance technicians and assembly personnel.

Left-behind tools have contributed to countless preventable aviation accidents since the advent of flight, and tool control is a key step to help prevent these kinds of accidents. This is exactly what Henchman of Cardiff, New South Wales, Australia, works to support every day. The company got its start in 1999 as an international manufacturer and supplier of custom tool kits with integral tool-control designs. Due to its proximity to a large airbase, Henchman began supporting the aerospace industry within its first year of business with tools including shadow-foam inlays.

Today, the company supplies a wide range of tool brands for all aviation applications—including avionics, maintenance, and structures—for fixed-wing and rotary-wing aircraft. Henchman sets itself apart by offering tools from other manufacturers, in addition to its own, in its kits.

Safety First
Recognizing the importance of safety compliance, Henchman developed its HenchmanTRAK range of automated electronic tool-control systems. The system includes an advanced suite that helps ensure that tools are never left on or in an aircraft and that kits are returned complete. This not only reduces the risk of foreign object debris but also improves productivity while saving time searching for lost tools and saving money by not having to replace them.

HenchmanTRAK features patent-pending sensor technology that provides a fast, digital, and cost-effective solution for documenting and analyzing tool movement. All the data about each tool is accessible remotely through a cloud-based dashboard, which can also provide a variety of reports for planning, procurement, and management.

Global Expansion
Henchman has expanded its operations in recent years with branch offices in the United Kingdom and the United States. Its customer base spans all continents and includes major commercial airlines, aircraft manufacturers, defense forces, and civil space agencies. Henchman remains Australian owned and operated and promotes itself as a family business that maintains its commitment to excellence and customer satisfaction.